These are just basic notes for COMM-3100. I hate this class
When talking in a professional setting you need to always have a purpose to be speaking. No rambling off your “stream of conscious”
The 5 typical purposes for speaking: - Informing - Recompensing - Persuading - Delivering Bad News - Building Goodwill
You need to get to the point, dont make an email confusing.
When communicating with people in general it is important to recognize your audience as they likely experience life much different from how you do, or in a business meeting you need to recognize their stance within the topic of discussion.
Ask these questions before writing to better grasp your audience: - Know - What do they already know? How can i make my message relevant to them? Do they know my qualifications to even be speaking on this subject? - Feel - Will my audience have positive, negative or neutral feelings on the subject? - Do - What actions should my audience take based on my message?